Service guarantee
Dear customers,
Thank you for your interest and support in testing Yan Jinglin Company. We are located in the growing textile, leather and products industry, focusing on providing quality sportswear, ski wear and swimwear and other products. With "jersey" as our brand, we carry the spirit of "work hard" and convey the brand concept "dry" in every needle and thread of the product. Our business model is mainly focused on B2B and is committed to providing professional clothing manufacturing and supply services to global customers through import trade.
To ensure that you can get the most professional and accurate pre-sales support, the following is our contact information and consulting service guide:
1. Pre-sales consultation: if you have any questions about product details, customized services, price policy or cooperation, please do not hesitate to contact us through the following ways.
two。 Telephone consultation: you can call our customer service hotline [enter customer service hotline number], our customer service team will provide you with real-time response during working hours.
3. Email contact: if you need to get a detailed product catalogue or cooperation proposal, please send an email to [enter enterprise email], and we promise to reply within one working day.
4. Wechat / official account: you can also follow our official Wechat account [enter Wechat account] to get the latest product information and industry developments in real time.
5. On-site visit: if you would like to know more about our production process and product quality, you are welcome to make an appointment to visit our factory or showroom, you can make an appointment in any of the above ways.
Our team will insist on providing the most sincere service to meet your business needs. We look forward to working with you to build a solid business partnership.
Test Yan Jinglin marketing team
1. **7 days no-reason return and exchange**: Within 7 days from the date of receipt, if the product remains in its original condition and does not affect the secondary sale, you can apply for a no-reason return and exchange.
2. **Quality Assurance**: All products are strictly quality inspected. If any quality problems are found, free replacement service will be provided within 30 days.
3. **Quick response**: 24-hour customer service hotline, respond to problem feedback within 2 hours to ensure timely handling of customer inquiries.
4. **Customized service after-sales**: For customized products, we will not accept returns or exchanges unless there is a quality issue. However, if the product does not conform to the standard due to production errors, we promise to redo it free of charge.
5. **Freight Instructions**: For returns or exchanges due to quality issues, the round-trip freight will be borne by us; for returns or exchanges not due to quality issues, the customer needs to bear the return or exchange freight.
6. **After-sales tracking**: Regularly visit customers, collect product usage feedback, continuously improve service quality, and ensure customer satisfaction.