Service guarantee
Pre-sales consultation
Dear customers,
Thank you for your interest and support in testing Yan Jinglin Company. We are located in the growing textile, leather and products industry, focusing on providing quality sportswear, ski wear and swimwear and other products. With "jersey" as our brand, we carry the spirit of "work hard" and convey the brand concept "dry" in every needle and thread of the product. Our business model is mainly focused on B2B and is committed to providing professional clothing manufacturing and supply services to global customers through import trade.
To ensure that you can get the most professional and accurate pre-sales support, the following is our contact information and consulting service guide:
1. Pre-sales consultation: if you have any questions about product details, customized services, price policy or cooperation, please do not hesitate to contact us through the following ways.
two。 Telephone consultation: you can call our customer service hotline [enter customer service hotline number], our customer service team will provide you with real-time response during working hours.
3. Email contact: if you need to get a detailed product catalogue or cooperation proposal, please send an email to [enter enterprise email], and we promise to reply within one working day.
4. Wechat / official account: you can also follow our official Wechat account [enter Wechat account] to get the latest product information and industry developments in real time.
5. On-site visit: if you would like to know more about our production process and product quality, you are welcome to make an appointment to visit our factory or showroom, you can make an appointment in any of the above ways.
Our team will insist on providing the most sincere service to meet your business needs. We look forward to working with you to build a solid business partnership.
Test Yan Jinglin marketing team
After-sales service
Enterprise after-sales service terms information
1. Product quality commitment:
A) testing all the products provided by Yan Jinglin, including sportswear, ski wear and swimwear, etc., which meet the quality requirements of national and industry standards.
B) if the quality of the product is not artificially damaged during the warranty period (within 12 months from the date of purchase), the customer has the right to request free repair or replacement of the goods.
two。 Return and exchange policy:
A) within 7 days from the date of receipt of the goods, the customer shall have the right to return and exchange the goods without reason, and the goods shall be kept in their original complete packaging and not in use.
B) if there are any quality problems, please contact us for return and exchange within 15 days after receipt of the goods.
3. Complaints and suggestions:
A) if you have any complaints or suggestions about testing Yan Jinglin's products or services, please contact us through the following official channels: [company official email / telephone / online customer service, etc.].
B) We promise to respond within 48 hours after receiving the message and try our best to provide a satisfactory solution.
4. Maintenance service:
A) if the product after the warranty period needs to be repaired, the test Yan Jinglin will provide paid service support, and the maintenance fee will be determined according to the actual situation of the product problem.
B) our maintenance service promises that the maintenance materials are all original spare parts to ensure the quality.
5. After-sales contact:
A) customers can get after-sales support by calling the customer service hotline: [customer service hotline number] during working hours.
B) you can also contact us through the official website or email [official email], and we will serve you wholeheartedly.
6. Disclaimer:
A) Yan Jinglin shall not be held responsible for the loss or delay caused by force majeure.
B) for products purchased through unauthorized third parties or informal channels, the test Yan Jinglin does not provide the above after-sales service.
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