Refund policy

* * 1. Return policy * *

Test Yan Jinglin is committed to providing comprehensive return services to our B2B customers to ensure that you have maximum protection and satisfaction when purchasing our high-performance customized jerseys. The following return policies will apply to all customers in the United States and Canada:

* * (a) return conditions * *

-the goods received by the customer have quality problems caused by non-human factors, such as material defects or production defects.
-the goods were damaged in transit.
-the products received do not match the details of the order, such as size, color or style.
-return of goods should be submitted within 30 days after the goods are signed for receipt.

* * (b) return process * *

-customers need to contact our customer service department by email to provide the order number, product photo and return reason.
-the customer service team will conduct a review within 1-2 working days and provide return guidance to the customer.
After examination and approval, we will provide customers with return labels and related logistics information.
-customers need to ensure that the goods are intact, unworn, washed and packaged.
After the customer sends back the goods in accordance with the instructions given, we will process the refund or exchange within 3-5 working days after receiving the returned goods.

* * (c) refund terms * *

All refunds will be returned to the customer through the original payment channel.
-the refund amount will include the full price of the goods, but the original freight and return freight will be borne by the customer, unless the return is due to our mistake.
-if the goods are checked to meet the return conditions, the customer can choose to get a full refund or equal exchange.

* * 2. Customer rights and satisfaction * *

We understand the high requirements of customers for clothing quality and service, so we will make every effort to ensure that your rights and interests are protected. Our return policy aims to improve customer satisfaction and strive to maintain a relationship of trust with customers.

* 3. Building trust and financial control * *

Through a transparent and fair return policy, we build trust with our customers and provide the company with a clear financial control framework to avoid the financial risk of return abuse. We promise that all policies are based on objective and real circumstances and will not exaggerate or mislead information.

* * 4. Competitive advantage * *

Our refund policy is based on market standards, taking into account the special needs of customers, ensuring fast processing speed and efficient service quality, and providing us with an indispensable advantage in the competition.